Softivex • Privacy

Privacy Policy

Your privacy matters to us. This policy explains how Softivex collects, uses, protects, and manages information when you use our website and services.

01 — INTRODUCTION

About This Privacy Policy

Softivex respects your privacy and is committed to protecting information shared with us. This policy explains how we handle information collected through our website, communications, and technology services.

02 — INFORMATION

Information We Collect

Depending on how you interact with Softivex, we may collect:

  • Name and contact information
  • Email address and phone number
  • Company and project information
  • Messages and information submitted through forms
  • Website usage and technical information
03 — AUTOMATIC DATA

Technical Information

When you visit our website, certain technical information may be collected automatically, such as IP address, browser type, device information, pages visited, and general usage data.

04 — PURPOSE

How We Use Your Information

We may use information to:

  • Respond to enquiries and requests
  • Provide and manage our services
  • Prepare proposals and project requirements
  • Improve our website and services
  • Communicate important project information
  • Maintain website security and prevent misuse
05 — PROJECTS

Client & Project Information

Information provided during a project may be used to understand requirements, develop software, configure systems, provide support, and deliver agreed services. We only request information reasonably necessary for the relevant service.

06 — AI & TECHNOLOGY

AI & Third-Party Services

Some Softivex solutions may integrate third-party APIs, AI platforms, cloud providers, plugins, analytics tools, or other technologies. Information processed through these services may be subject to their own privacy policies and terms.

07 — COOKIES

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and analyze performance. You can manage cookies through your browser settings where supported.

08 — MARKETING

Marketing Communications

If you provide your contact information, we may use it to respond to enquiries or provide relevant business communications. Where required, marketing communications will provide an appropriate way to opt out.

09 — SHARING

When We Share Information

We do not sell personal information. Information may be shared with trusted service providers, technology partners, hosting providers, or other parties where reasonably necessary to provide our services, operate our website, or comply with legal obligations.

10 — SECURITY

Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

11 — RETENTION

How Long We Keep Information

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet contractual requirements, and comply with applicable legal obligations.

12 — YOUR RIGHTS

Your Privacy Choices

Depending on applicable law, you may have rights relating to accessing, correcting, updating, or requesting deletion of your personal information. Requests can be submitted through our available contact channels.

13 — CHILDREN

Children's Privacy

Our services are intended for businesses and general audiences. We do not knowingly collect personal information from children where prohibited by applicable law.

14 — EXTERNAL LINKS

Third-Party Websites

Our website may contain links to third-party websites or services. Softivex is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing information.

15 — POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. Updated versions will be published on this page.

16 — CONTACT

Contact Softivex

If you have questions about this Privacy Policy or how Softivex handles information, please contact us through the contact information available on our website.

Your Privacy Matters

We're committed to handling your information responsibly and transparently.

Last Updated: August 4, 2026

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